Refund Policy
SteadVault
Refund Policy · Effective May 2025
SteadVault offers straightforward, low-cost annual memberships. Please review this policy before completing a purchase.
1. Non-Refundable Purchases
All SteadVault membership purchases and subscription fees are non-refundable, except where otherwise required by applicable law. By completing a membership purchase, you acknowledge and agree that you are not entitled to a refund for any portion of fees paid, including annual membership fees, upgrade fees, or renewal charges.
2. Cancellation Policy
You may cancel your SteadVault membership at any time. Cancellation can be initiated from: • The Membership page within the app. • The Account settings page. Cancellation stops all future billing. Your membership will remain active through the end of the current paid period.
3. No Retroactive Refunds
Canceling your membership does not retroactively refund any previously paid charges. You will retain access to your membership features through the end of the billing period for which you have already paid.
4. Exceptions
Refunds may be issued at our sole discretion in cases of: • Duplicate charges resulting from a billing error. • Charges made after a confirmed cancellation. • Situations where applicable law requires a refund. To request a review of a charge, contact Panhandle Asset Services LLC via the SteadVault support channel with your account email and a description of the issue.
5. Chargebacks
Initiating an unjustified chargeback with your payment provider for a legitimate SteadVault charge may result in suspension or permanent termination of your account. We encourage you to contact us directly to resolve any billing concerns before initiating a dispute.